“Recently a co-worker had transmission trouble so I helped him look for a good repair shop. I passed 2 shops on Nine Mile Road everyday going to work. I suggested we try them. The first shop was right on the side of Nine mile road. We talked to the man behind the counter there, he quoted a price of $1200 to $1600 for repairs but did not offer to even look at the car to diagnose the problem. We then went to Gene's, which is at the end of the street behind the first shop. We talked to the man behind the desk there & got a similar price quote. He then suggested that we allow him to check the car on his diagnostic computer to verify that it was really an internal problem. He checked the car right then & said that the problem was not internal, but actually showed as a sensor problem. He then quoted a repair price with parts as below $200. We set up an appointment to get the repair done. When he began working on the car, he found a hole in the transmission filter pan to actually be the real problem. After contacting the car owner, the repair was completed for about $100, parts, labor & fluids.
Needless to say, the car owner was thrilled. We HIGHLY recommend Gene's Transmissions as THE repair shop. The technicians knew about a lot of transmission troubles & recall issues, so they were more up to date on what our trouble could have been based on what we had described the car was doing.”